Privacy Policy
Effective Date: 18/01/2025
Mzanzi Spine is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following personal information when you interact with our website:
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Contact Details: Name, email address, phone number (provided via forms or inquiries).
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Usage Data: IP address, browser type, operating system, and browsing behavior (collected through cookies and analytics tools).
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Additional Information: Any information voluntarily shared, such as feedback or requests.
2. How We Use Your Information
The personal information we collect is used for:
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Responding to inquiries and providing requested services.
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Enhancing the functionality and user experience of our website.
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Communicating updates, promotions, or relevant information (only with your consent).
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Analyzing website usage to improve performance.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
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With service providers necessary for our operations (e.g., hosting services or analytics platforms).
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If required by law or to protect our legal rights.
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To comply with regulatory obligations.
4. Data Storage and Protection
We are committed to safeguarding your personal data by:
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Storing information on secure servers with encryption and other security protocols.
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Limiting access to your information to authorized personnel only.
Despite these efforts, no online data transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a user, you have the following rights:
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Access: Request details about the personal data we hold about you.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request the deletion of your data, subject to legal obligations.
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Consent Withdrawal: Withdraw your consent for marketing or data processing at any time.
To exercise these rights, please contact us at info@mzanzispine.co.za.
6. Cookies and Tracking Technologies
We use cookies to:
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Improve your browsing experience.
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Analyze website traffic and user behavior.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Links to Third-Party Websites
Our website may include links to external websites. Mzanzi Spine is not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.