Mzanzi Spine

This background has given her a strong operational understanding of healthcare environments, patient flow, clinical support systems, and stakeholder engagement. She also has extensive knowledge of pathology processes and infection control protocols, which are critical within both hospital and theatre settings.

In her current role, she oversees human resources functions, including compliance, staff development, and organisational processes, while also managing client relationships to ensure service excellence and alignment with the needs of healthcare providers. She has completed her CRICE training and holds a Diploma in HR Management as well as her MBA certificate, which supports her structured and compliance-driven approach to both people management and customer relations.

Prior to joining Mzanzi Spine, Thanzi worked as a Nurse Assistant where she supported patients with daily living activities, mobility, and vital sign monitoring, and assisted with basic clinical procedures under supervision. She also served as a Personal Care Assistant and Medical Receptionist for a neurosurgery practice, managing patient care alongside administrative duties such as scheduling, records management, and patient documentation. Her clinical grounding was further shaped by volunteer experience with TEMS 911, where she responded to emergency and non-emergency calls, administered basic life support, and assisted in stabilizing and transporting patients.

Fluent in English and Tshivenda, with working proficiency in Sepedi, Zulu, and Xhosa, Thanzi communicates comfortably with a broad range of patients and colleagues. Known for her calm demeanour, attention to detail, and genuine empathy, she is committed to delivering safe, professional, and compassionate care in every interaction.

Her professional journey began in teaching, where she developed a strong passion for education, structure, and guidance. This background has translated seamlessly into her current role, as she not only manages compliance requirements but also supports and guides the team in understanding and implementing quality management principles effectively.

Jana has completed her ISO 13485 training, equipping her with specialised knowledge in quality management systems for medical devices. Since joining Mzanzi Spine in October 2025, she has become a valuable member of the team, contributing to strengthening our regulatory framework and fostering a culture of continuous improvement.

She has an extensive background in pathology, where she managed daily critical results, reporting processes, and communication between laboratories, doctors, and patients. This experience has strengthened her attention to detail and her ability to work efficiently in high-pressure clinical settings.

At Mzanzi Spine, Luche is responsible for stock control and procurement. Her role includes sourcing products, managing inventory levels, obtaining the necessary NAPPI codes, and ensuring accurate and timely delivery of stock to both state and private facilities. She plays a key role in maintaining operational efficiency and regulatory compliance within our supply chain processes.

Luche has completed her CRICE qualification as well as her Healthcare Representative Course, which included the following modules: Introduction to the Healthcare Industry; Anatomy, Physiology & Pathology of all Body Systems; General Pharmacology; Code of Practice – The Marketing of Healthcare Products; and Selling Skills, Territory Management and Administration.

Her combination of clinical administrative experience, pathology expertise, and supply chain management makes her an integral part of the Mzanzi Spine team.

At Mzanzi Spine, she serves as the Personal Assistant to all managers, providing essential administrative coordination and operational support across departments. She ensures seamless communication, structured workflow management, and day-to-day efficiency within the organisation.

Jean-Mari has completed her CRICE qualification and is currently furthering her education in Digital Marketing, demonstrating her commitment to continuous growth and innovation.

Her passion, positive energy, and dedication truly are the essential oil that keeps Mzanzi Spine running smoothly every day.