Effective date: 14 September 2026

Privacy Policy

Mzanzi Spine is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By using our site, you agree to the terms of this policy.

Mzanzi Spine is POPIA compliant: we process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

We may collect the following personal information when you interact with our website:

  • Contact Details: Name, email address, phone number (provided via forms or inquiries).
  • Usage Data: IP address, browser type, operating system, and browsing behavior (collected through cookies and analytics tools).
  • Additional Information: Any information voluntarily shared, such as feedback or requests.

The personal information we collect is used for:

  • Responding to inquiries and providing requested services.
  • Enhancing the functionality and user experience of our website.
  • Communicating updates, promotions, or relevant information (only with your consent).
  • Analyzing website usage to improve performance.

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • With service providers necessary for our operations (e.g., hosting services or analytics platforms).
  • If required by law or to protect our legal rights.
  • To comply with regulatory obligations.

We are committed to safeguarding your personal data by:

  • Storing information on secure servers with encryption and other security protocols.
  • Limiting access to your information to authorized personnel only.

Despite these efforts, no online data transmission is 100% secure, and we cannot guarantee absolute security.

As a user, you have the following rights:

  • Access: Request details about the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Consent Withdrawal: Withdraw your consent for marketing or data processing at any time.

To exercise these rights, please contact us at info@mzanzispine.com.

We use cookies to:

  • Improve your browsing experience.
  • Analyze website traffic and user behavior.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Our website may include links to external websites. Mzanzi Spine is not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.

Email: info@mzanzispine.com
Phone: +27 79 293 7439

Our Information Officer under POPIA is Simoné Nel. To make a request about your personal information, or to raise a concern, contact her at info@mzanzispine.com.

Mzanzi Spine is a member of SAMED — the South African Medical Technology Industry Association — and subscribes to its Medical Technology Code of Ethical Marketing and Business Practice.